Terms of Service

These Terms of Service ("Terms") govern your use of the TaqFlow platform ("the Service") operated by TaqFlow. By registering an account or using the Service, you agree to be bound by these Terms in every jurisdiction where you access or use the Service.

The Service is available to registered business entities (B2B customers). You must be an authorised representative of a legally constituted business and provide accurate KYB documentation, including trade licence, beneficial ownership, and corporate authorisations as required by the laws of your jurisdiction of incorporation.

As a cross-border payment service provider, we are required to conduct customer due diligence (CDD) and enhanced due diligence (EDD) in accordance with the AML/CFT laws of every jurisdiction where we operate. We reserve the right to:

• Request additional documentation before activating your account.
• Reject or suspend accounts that do not meet our risk or compliance criteria.
• Terminate accounts where sanctions or suspicious activity is identified.

TaqFlow facilitates cross-border payments across supported currency corridors. By submitting a payment instruction, you authorise us to:

• Debit the specified source account for the instructed amount plus applicable fees.
• Convert funds at the FX rate displayed and confirmed at the time of instruction.
• Remit the converted amount to the designated counterparty's bank account.

Settlement times vary by corridor but typically complete within one (1) business day. TaqFlow is not liable for delays caused by intermediary banks, correspondent networks, or receiving bank processing.

Fees and exchange rates are displayed at the time of each transaction and confirmed before execution. Our transfer fee starts at 0.35% of the transaction value. FX rates include a spread over the interbank rate. All fees are quoted in the source currency and disclosed transparently on-screen.

You agree not to use the Service for:

• Money laundering, terrorist financing, or sanctions evasion under any applicable national or international law.
• Payments to sanctioned individuals, entities, or jurisdictions under UN, UAE, EU, UK, US, or any other applicable sanctions lists.
• Fraudulent, illegal, or unauthorised activities in any operating jurisdiction.
• Cryptocurrency trading or settlement in violation of applicable local laws.

To the maximum extent permitted by applicable law, TaqFlow's liability for any single transaction is limited to the transaction value plus applicable fees. We are not liable for indirect, consequential, or punitive damages, or for losses arising from events outside our reasonable control, including force majeure.

We may suspend or terminate your account immediately if we suspect a breach of these Terms, a regulatory violation under any applicable jurisdiction's laws, or suspicious activity reportable under local AML/CFT requirements. You may close your account at any time, subject to settlement of outstanding transactions and retention of records as required by law.

These Terms are governed by the laws of the jurisdiction where you are registered as a TaqFlow customer, as specified in your account agreement. In the absence of a specified jurisdiction, the laws of the United Arab Emirates shall apply.

Disputes shall be resolved through binding arbitration administered by the DIFC-LCIA Arbitration Centre in Dubai, with proceedings conducted in English, unless mandatory local consumer protection laws in your jurisdiction require otherwise.

TaqFlow operates in compliance with the regulatory requirements of each jurisdiction where we are licensed, registered, or actively providing services. These include:

• United Arab Emirates: Federal Decree-Law No. 20 of 2018 on AML/CFT; Cabinet Decision No. 10 of 2019; CBUAE standards for payment service providers; Federal Decree-Law No. 45 of 2021 (PDPL).
• European Union / EEA: General Data Protection Regulation (GDPR); EU AML Directives; applicable national transpositions.
• United States: Applicable federal and state money transmitter laws; Bank Secrecy Act (BSA) and FinCEN regulations; state-level privacy laws (CCPA/CPRA and equivalents).
• Kazakhstan: Law No. 94-V on Personal Data; AML/CFT Law No. 191-IV; National Bank of Kazakhstan regulations.
• Uzbekistan: Law on Personal Data; AML/CFT Law; Central Bank of Uzbekistan regulations.
• Georgia: Law on Personal Data Protection; AML/CFT Law; National Bank of Georgia regulations.
• Azerbaijan: Law on Personal Data; AML/CFT Law; Central Bank of Azerbaijan regulations.
• Armenia: Law on Protection of Personal Data; AML/CFT Law; Central Bank of Armenia regulations.
• Kyrgyz Republic, Tajikistan & Turkmenistan: Applicable national AML/CFT legislation and central bank regulations in each respective jurisdiction.

We may update these Terms from time to time. Material changes will be notified by email at least thirty (30) days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.